24/7 Service in Edinburgh, Manchester & Glasgow

We’ll pick up, store and return your luggage.

Book Now

Luggage Storage, Wherever You Go.

Keep your bags secure – from a quick hour to days.

✅ £1000 Protection | ✅ Free Cancellation | ✅ We Come to You 24/7

Book Luggage Storage

We Pick Up Your Luggage

We Store Your Luggage

We Return Your Luggage

STEP 1

STEP 2

STEP 3

STEP 4

Select the date, time, location and number of bags.

We come to YOU and our drivers will pick up your bags. All details will be sent via email.

Your luggage is brought to our secure 24/7 storage hub where a security tag is placed for
tracking purposes.

Our drivers will return your luggage on your specified date, time and location.

Better Guest Check Out Experience (2).png

Luggage Storage, Wherever You Go.

Keep your bags secure – from a quick hour to days.

£1000 Protection | Free Cancellation | We Come to You 24/7

How Unbaggaged Works?

Pick Up

We collect your luggage directly from your accommodation—hotel, Airbnb, or anywhere in the city—at a time that suits your itinerary.

Store

Your bags are securely stored in climate-controlled facilities with advanced security, including CCTV and RFID tracking.

Drop Off

We deliver your luggage back to your desired location at your convenience, with real-time tracking for peace of mind.

Book Luggage Storage

We Pick Up, Store and Drop Your Luggage back off to you.

Available in Edinburgh & Glasgow

Our Trusted Partners

We Offer Passenger Transport

If you need to travel as well you can use the taxi taking your luggage to take you to your next destination.

OPTIONAL ADD ON

multiple logos showcasing who unbaggaged is trusted by scottish business, bookster, haggis travel, glasgow chamber

We Offer Passenger Transport

If you need to travel as well you can use the taxi taking your luggage to take you to your next destination.

OPTIONAL ADD ON

We Pick Up, Store and Drop Your Luggage back off to you.

Book Luggage Storage

Available in Edinburgh, Glasgow & Manchester

Book Now

Book Luggage Storage

Available in Edinburgh & Glasgow

We Pick Up, Store and Drop Your Luggage back off to you.

Book Luggage Storage

Available in Edinburgh, Glasgow & Manchester

Book Now

We Pick Up, Store and Drop Your Luggage back off to you.

Book Luggage Storage

Available in Edinburgh, Glasgow & Manchester

Book Now

Save 2 hours on your trip with unbaggaged

unbaggaged comes to you poster with blue van and man picking up luggage

What is Unbaggaged, and how does it work?

Unbaggaged provides door-to-door luggage storage. Here’s how it works: You book online, providing your pick-up and drop-off locations, dates, and times. Our driver collects your luggage at the specified time and location. Your luggage is securely stored in our facility. We deliver your luggage to your chosen location at the specified time.
How do I book a service?

Visit our website, select your pick-up and drop-off locations, times, and dates, and specify the number of bags. Complete the booking by paying online through Stripe or PayPal.
Can I track my luggage during transit?

Yes, you’ll receive a tracking link once your booking is confirmed. This allows you to monitor your luggage’s status in real-time.
What if I need to change my booking?

Amendments can be made up to 24 hours before pick-up for general changes or 24 hours before drop-off for location changes. Contact us via email: support@unbaggaged.com or phone for assistance.
What should I do to prepare my luggage for pick-up?

Ensure your luggage is securely packed and locked if necessary. Double-check that it contains no prohibited items (see below for details).
Can the driver collect my luggage from a hotel or Airbnb?

Yes, our drivers can collect luggage from hotels, Airbnbs, or private residences. You must arrange for someone (e.g., a receptionist) to hand over the luggage if you’re not present.
How long will the driver wait for me?

Drivers will wait up to 15 minutes free of charge. After that, you’ll be charged £5 per 10 minutes, and after 30 minutes, the booking will be cancelled without a refund.
What happens if I miss the pick-up?

If you miss the pick-up window, the booking will be cancelled, and no refund will be issued. You can rebook based on availability. Please let us know in advance if you are not able to make the pick up/drop off time.
Can I change my drop-off location?

Yes, drop-off location changes can be made up to 24 hours before the scheduled drop-off time, provided the new location is within our service area.
Do I need to be present at the drop-off location?

Yes, you must be present to receive your luggage. If a third party, such as a hotel receptionist, is receiving the luggage, you must arrange this in advance.
What happens if I’m late to the drop-off?

Drivers will wait up to 15 minutes free of charge. After that, a charge of £5 per 10 minutes applies, and after 30 minutes, the booking will be cancelled without a refund.
Where is my luggage stored?

Your luggage is stored in secure, climate-controlled facilities monitored 24/7 with CCTV surveillance. You will be able to see where it is stored through your tracking link.
How do I know my luggage is safe?

At pick-up and drop-off, our drivers take photos of your luggage to document its condition. Your luggage is insured up to £1,000 in case of damage or loss.
Can I access my luggage while it’s in storage?

Unfortunately, mid-storage access is not available. Ensure you take any essential items before pick-up.
What happens if my luggage is damaged or lost?

In the rare event of damage or loss, you can file a claim with supporting evidence. We offer insurance coverage of up to £1,000 per bag. During pick up and drop off we take photos of your luggage to give you an added security to ensure your bags are returned just how you had them.
Can I store oversized items?

Yes, we can accommodate oversized items like sports equipment or musical instruments. Contact us beforehand to confirm.
What items are prohibited in my luggage?

For safety and compliance, the following items are not allowed: Hazardous materials (e.g., explosives, flammables, toxic chemicals). Perishable goods (e.g., food, plants). Illegal items or substances. Valuables exceeding the £1,000 insurance limit, such as cash, jewellery, or electronics.
Can I book luggage storage for someone else?

Yes, but ensure the contact details provided at booking are accessible by the person using the service.
What happens if the driver is delayed?

Drivers are allowed a grace period of 15 minutes. If the delay exceeds this, you may be eligible for a credit.
How do I contact customer support?

Our customer support team is available 24/7. Reach us via: Email: support@unbaggaged.com Phone: +44 (0)131 210 0180
Do you operate during holidays?

Yes, our service operates year-round, including bank holidays.
How does tracking work?

Once your booking is confirmed, you’ll receive a tracking link via email. This allows you to monitor your luggage’s journey in real-time.
What information does the tracking link provide?

The tracking link shows your luggage’s current location, estimated pick-up/drop-off times, and any updates during transit.
What if I lose my tracking link?

Contact our support team at support@unbaggaged.com, and we’ll resend the link to your registered email.

luggage and bags collected at checkout for guests poster in yellow

24/7 poster saying unbaggaged works 24/7 throughout the UK

bags collected at check out for guests at airbnb

Luggage Storage, Wherever You Go.

Keep your bags secure – from a quick hour to days.

£1000 Protection | Free Cancellation | We Come to You 24/7

illustration image of multiple people having there bags picked up, stored and dropped off again using unbaggaged service